What we do
We handle the entire insurance billing process for Restoration Companies including Water Mitigation, Mold Removal, Fire Mitigation, Biohazard Cleanup, Roofing contractors, and other contractors who submit insurance claims.
WHY HIRE US TO HANDLE YOUR BILLING AND ACCOUNTS RECEIVABLES?
Let’s face it, in your business time is money. We will complete 100% of the estimating, billing, and claim submissions; then aggressively follow up with insurance companies. We take all this off your shoulders so you can focus on what’s important. Your time is better spent focusing on bringing in new clients, managing your company, and building your business … not chasing the money.
Increased Cash flow
Our billing experts and account managers help you get paid faster by following our proven systems and methodologies. They have been developed over the past 25 years in the business and are designed to submit accurate and complete claims. Our systems also ensure that your claim reflects all the work you are completing and are eligible to bill for. Our clients typically recognize additional profits with honest, precise claims. CLEAN claims get paid FAST.
We Handle It All
We handle the billing, the accounts receivables, sending the file into the carrier, the negotiations, the estimates if needed, aggressively following up with the insurance companies on payments, and track where the checks went and who is on the checks. We use Xactimate to provide you with accurate estimates. Everything we do is 100% transparent.
Here is the thing. We believe our services pay for themselves. Our clients save payroll and realize increased sales, sales volume, and cash flow. Think about the resources you need to dedicate to dealing with estimating, billing, and endless follow up with the insurance companies. The choice is easy.
HOW OUR RESTORATION BILLING SERVICES WORK
Each client is assigned an account manager. This is the person who specifically handles your account and answers all your questions. The account manager oversees the billers who gather up all the paperwork and put it into a standardized report for submission directly to the insurance company or adjuster with a letter of introduction and who and where to pay.
You start a file by sending us client information and a description of work performed
Our core business is providing estimates and billing services for restoration contractors. If you don’t have your own scope sheets and logs we will provide them for you. These scope sheets provide us with the work that was performed, materials removed and equipment used. You send us back the scope sheets with the photos, direction to pay or assignment of benefits and we will prepare the paperwork to be sent to the insurance company.
We handle the tedious claims process and follow up aggressively with the adjusters/insurance companies
We collect all the data to include logs, photos, estimates, contracts and put them into a very professional package. We then submit this package to the insurance company and get all the pertinent information to follow up. We make a phone call at the inception of the submission to obtain pertinent information on who the mitigation/remediation claim is being handled by. We continue to follow up with emails and phone calls every 3-5 days for tracking purposes. At the end of 30 days we then prepare a 10 day letter for demand of payment. We can also tailor to your requests if you would like to be included on all correspondence. With your permission we handle the negotiations for the final payment based on your parameters and authorization. We then track the payment for your services until the payment is in your hands.
Your files are easy to view and manage online with Filetrac. It is a cloud based program which allows you 24/7/365 access to the status of your files. Your access includes the ability to upload files and docs and to download the same. Every time action is taken on your file and every communication with the insurance company is notated in Filetrac keeping you up to speed on every client.
Peace of Mind
We take away the STRESS of insurance claims, paperwork, and follow up. You have the peace of mind knowing that you are represented by a professional company and confidence that your claims are being handled correctly.
I think you’ll agree. It’s worth a discussion
Contact us today to discuss how you can avoid the frustrations of dealing with insurance companies, have more time to build your business, and improve profits and cash flow.